Frequently Asked Questions
Find answers to common questions about our products and services
Where are Only NY products manufactured?
Our products are sourced globally and locally, with a significant portion of our core collection produced in the USA and Canada to ensure the highest quality craftsmanship.
How do I know what size to order?
We provide a detailed size guide on every product page. Most of our garments feature a classic streetwear fit; we recommend sizing up if you prefer a more oversized look.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is immediately processed by our warehouse. We are unable to make changes or cancellations, but you may return the item once received.
Do you restock sold-out items?
Many of our seasonal releases are limited edition and will not be restocked. However, core essentials are replenished periodically. Sign up for restock notifications on the product page.
How should I care for my Only NY apparel?
To preserve the life of your garments, we recommend washing in cold water with like colors and hanging to dry, especially for items with screen-printed graphics.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your location.